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Want to backup but password lost and app is not sending otp to my email

I have to backup my old files and as i am rstoring my files app is asking for password which I forgot as i clicked on send verification otp in forgot password app is hanging ar lagging and asking to start app again ar network error!!…please help me thinkyeah its an emergency
4 people have this problem
3 CommentsSorted by translation missing: en.portal.topic.sort_order.zkk"zkk'zkk>a
Please solve my problem

I can able to restore my lost files it contains many important pictures and videos 

Plz suggest me best solution

Is Thinkyeah a reliable application? I am thinking to buy the pro version but looks like the team is not responding to any tickets.

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